CARE & MAINTENANCE

Care & Maintenance

 

Your jewellery is designed to last a lifetime, but proper care is essential to maintain its brilliance and durability. Follow these guidelines to keep your Frozen Gold pieces looking their best.

 

GENERAL CARE TIPS

 

1. Avoid Harsh Chemicals:

Keep your jewellery away from household cleaners, chlorine, perfumes, and lotions, which can damage metals and stones.

2. Remove Jewellery During Activities:

Take off your jewellery when swimming, exercising, or engaging in activities that may cause scratches or exposure to moisture.

3. Clean Regularly:

Use a soft jewellery cleaning cloth or a mild soap solution to clean your pieces. Avoid abrasive cleaners and rough materials.

4. Store Properly:

Store your jewellery in a cool, dry place, preferably in its original packaging or a jewellery box with separate compartments to prevent scratches.

 

MATERIAL-SPECIFIC CARE

 

Sterling Silver

 

• Avoid Tarnishing: Keep silver jewellery in an anti-tarnish pouch or lined jewellery box.

• Cleaning: Use a silver polishing cloth or a non-abrasive cleaner to restore shine.

 

Gold (Yellow, White, and Rose)

 

• Prevent Scratches: Store separately from other items to avoid surface scratches.

• Cleaning: Use a gentle soap solution and a soft brush to clean gold pieces. Rinse thoroughly and pat dry.

 

Moissanite and Diamonds

 

• Maintain Sparkle: Clean regularly to remove dirt and oils. A soft toothbrush and a mild soap solution work well for stones.

• Protect from Impact: Although durable, gemstones can chip or crack with strong impacts. Handle with care.

 

Plated Jewellery

 

• Avoid Abrasion: Minimise friction and exposure to harsh chemicals to maintain the plating.

• Touch-Ups: Over time, plating may wear off. Contact us for re-plating services.

 

CLEANING TIPS

 

1. At-Home Cleaning:

• Mix a small amount of mild dish soap with warm water.

• Soak your jewellery for a few minutes, then gently clean with a soft brush.

• Rinse with clean water and pat dry with a lint-free cloth.

2. Professional Cleaning:

• For deeper cleaning, contact us for professional jewellery cleaning services.

 

STORAGE TIPS

 

• Use individual pouches or jewellery boxes to prevent scratches.

• Store silver with anti-tarnish strips to reduce oxidation.

• Avoid storing jewellery in humid areas, such as bathrooms, to prevent tarnishing and damage.

 

REPAIR AND REPLATING SERVICES

 

At Frozen Gold, we offer repair and re-plating services to keep your jewellery in top condition. Whether it’s restoring a piece’s shine, resizing a ring, or re-plating worn finishes, we’re here to help. Contact us for more information.

 

FREQUENTLY ASKED QUESTIONS

 

Q: HOW OFTEN SHOULD I CLEAN MY JEWELLERY?

We recommend cleaning your jewellery every few weeks or more frequently if it’s worn daily.

 

Q: CAN YOU REPAIR DAMAGED JEWELLERY?

Yes, we provide repair services for Frozen Gold pieces. Contact us to discuss your repair needs.

 

Q: HOW CAN I PREVENT TARNISHING ON SILVER JEWELLERY?

Store silver jewellery in an anti-tarnish pouch and avoid exposure to air and humidity for prolonged periods.

 

For more tips or assistance, contact us at support@frozengoldjewellers.com or visit our Contact Us page.